01 Q: Can I have a sample?
A: Of course you can. Samples are free of charge. We offer samples of consumables (blades, stones, bristles). Samples are not available for mechanical parts, but there is an after-sales service guarantee. Please email us at: spareparts@makerboni.com
02 Q: Where is your loading port?
A: Shanghai Port, China
03 Q: What kind of trade terms can you offer?
A: If you have your standard trade terms, please let our sales staff know. We commonly offer Ex-works, FOB, CFR, CIF, and other trade terms.
04 Q: What are your payment methods?
A: For orders that we can ship within 24 hours, 100% payment is due. For orders that have to be manufactured, please pay 30% in advance and 70% before delivery.
05 Q: What is your lead time?
A: Generally, we deliver within 24 hours after receiving payment, and we have sufficient spare parts in stock.
06 Q: What is your product quality control and after-sales service?
A: We promise that the quality of our goods is the same as the original goods; you can try some goods first. For spare parts, if there is any unsolvable problem in the work, we have a team of professional technical engineers with 20 years of experience to support you, or we will replace them as soon as possible.
07 Q: What are your prices, and can I get discounts if I buy in bulk?
A: We are manufacturer direct production. You can visit us at any time. We offer the best price for our customers to build a long-term relationship. We will give you a discount according to your order.
Your message must be between 20-3,000 characters!
